Your
personal site cannot be created because a site already exists. Contact your
site administrator for more information.
We see the error some times when we create
the personal site using My Site
option in SharePoint. There could be of many reasons of not able to create the
My site. In this article I am providing the most common that we need to look.
Issue: Your
personal site cannot be created because a site already exists. Contact your
site administrator for more information
Cause: There will be a site already created with the same User as that of the
current user
Solution: Ensure to check and follow the below to resolve the error.
1.
There will be a site already created
with the same user as that of the
current user.
2.
So just delete the site by going to Central
Admin> Application Management > SharePoint Site Management > Delete
Site Collection ->
3.
Try to create the new My site and
check.
Note: But this condition may also arise if you have multiple domain users
accessing your portal Such case the display name of any of the user have to be
changed.