The workbook cannot be opened or we are sorry, we couldn’t open your
workbook.
Issue: We are sorry we could not open your work book or sorry,
but to open this workbook your computer must be running a supported version of Microsoft
excel
Solutions: there could be many reasons of the issue. I am providing
the solution for the most common.
Error: We are sorry we could not open your work book
You can use following cmdlets to get this issue
resolved
$webApplication = Get-SPWebApplication –Identity
<URL of the Web application>
$webApplication.GrantAccessToProcessIdentity("<insert
service account>")
Error: We're sorry, we couldn't open your workbook. It is
possibly corrupt or using a file format that's not supported. Do you want to
try and open this file in excel?" as shown in below image
1. Download the file to local system and open it in excel. If it does not
open correctly then you can say it is corrupt and need to be changed.
2. If it opens correctly then nothing is wrong with file, you have to check
for other resolution.
·
it might be the reason that not started Excel web service on all your web
front end servers. Once you start the excel web service on all your web front
end servers. This issue will be gone
I hope the above information will help you to resolve the issue, in case of any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.