Thursday, August 14, 2014

Managed Metadata Service or Connection is currently not available

Managed Metadata Service or Connection is currently not available

Issue: Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. please contact your administrator.

Cause: The issue is due to the service that we are trying to connect is not available.

Solution: This issue could be of many reasons and has many solutions. In this article I am providing all the solutions which is used to get rid of the error. I am sure that one below will be your saver.

Solution 1:

1.   Go to SharePoint Central Administration Site –> Application Management –> [Service Applications] –> Manage service applications
2.   Highlight the Managed Metadata Service that your web application is associated with. (Do not click on the link, just click somewhere else on that row to highlight it)
3.   Click on Permissions button in the ribbon area.
4.   Add the application pool account used by your web application and give it at least ‘Read Access to Term Store
5.   Click OK.
Solution 2:
1.   Make sure the managed metadata service is started.
2.   Central Administration -> manage services on server -> managed metadata service -> start
3.   Once the service is in started mode then check the results again by clicking on the managed metadata service application, it has to open the page without any errors\exceptions
Solution 3:
1.   Do IIS reset on the server
Solution 4:
2.   Ensure to have available disk space on the DB server
Solution 5:
3.   Ensure to have the Farm, App pool account has sufficient permissions on the DB
Solution 5:
4.   Check your IIS and check IUSR is added in Anonymous Authentication


Solution 6:
1.   Ensure that the IIS Admin service is running in services.msc
2.   Ensure that the ApppPool related to the service is running
3.   Ensure that the DB server that application is located is running and have enough space.
4.   Ensure that the Apppool is set with the correct credentials and password


I hope the above information will help you to resolve the issue, in case of any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.

1 comment:

  1. Hi Anil, I found your blog very helpful. I have the above issue and only happens when access through the site collection. not in central admin. I have done what you have suggested but issue remains the same. I also reset the permissions on the site collection, again issue still remains. Do you have any idea whats going on?



Your feedback is Much Appreciated. I will try to reply to your queries as soon as possible!!Anil Avula