Friday, August 29, 2014

SharePoint 2013 SP1 installation failed

SharePoint 2013 SP1 installation failed

Issue: SharePoint 2013 SP1 installation failed with event id: 1000, “Faulting application name: MsiExec.exe”

Event: Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: *****
Faulting application name: MsiExec.exe, version: 5.0.9600.16384, time stamp: 0x5215f49e
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d557d
Exception code: 0xe06d7363
Fault offset: 0x000000000000ab78
Faulting process id: 0x1718
Faulting application start time: 0x01cf58bdd3e6f830
Faulting application path: C:\Windows\System32\MsiExec.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 7b39da05-c4b1-11e3-80c1-1803732dc367

Solution: Ensure to check the below Registry entries and delete any entries under those if  present

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\FileRenameOperations


I hope the above information will help you to resolve the issue, in case of any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.


  1. Excellent blog..very helpful

  2. Hello, I try to install in Hyper-v machine with "v-CPU and 8Gb of RAM after have done what you propose and I got the same error have you another solutions please?


Your feedback is Much Appreciated. I will try to reply to your queries as soon as possible!!Anil Avula